COLUMBUS 614-336-3663



How does the live-in program work?

Our live-in program is designed to help families conserve their resources, while maintaining a maximum level of care.  With this affordable program, offered at a flat daily rate, your loved one will receive one-on-one, round the clock attention.  Live-in care is scheduled in such a manner whereby there is one caregiver in the home for 2-5 days consecutive days, after which a second caregiver comes in to finish out the week.    The home health aides then alternate.  With the live-in program, your loved one will receive the personal attention he or she deserves, while remaining in the comfort of familiar surroundings.

The live-in care option is ideal for those who are living alone and beginning to show signs of confusion or forgetfulness.   A caregiver can live in the home, provided that there is a separate bedroom.  The cost of meals (or a meal stipend) is usually provided by the family or the caregiver can simply cook the meals for the client and dine alongside them.

My loved one is prone to night waking.  Will she be able to take advantage of your live-in program?

In order to qualify for live-in care, your loved one must sleep through the night, only waking 1-2 times per night (needing assistance).  The reason for this is that it is imperative that the caregiver be alert the 16 waking hours of each day.  The safety of your loved one is our top priority.  In this situation, service can be provided on an hourly basis.  With our round-the-clock hourly service, your loved one will have an alert and attentive caregiver, 24 hours per day, 7 days per week.

Can you provide service on short notice?

Yes!  We will do everything in our power to accommodate requests for care on short notice.  As a general rule, three days is the ideal timeframe within which a good caregiver- to- client match can be made for hourly service.  Please allow up to one week to set up the Live-In service.

Do home health aides administer medication?

Home health aides can assist with medication reminders only.  Pill sorting and set up is typically handled by a nurse or family member. Medication reminders are included in our service and are logged in a daily journal, detailing name, dosage and time taken.  We always suggest that a current medication list be kept in the home.   Medication adherence is vital and we take this aspect of care very seriously.  

We are very worried about our loved one falling.  How can your prevent dangerous falls?

Statistics show, that 2/3 of those who fall, will do so again within 6 months.  If you are worried about your loved one falling, Accountable Home Care can provide a caregiver who will assist with walking and bathing to prevent a dangerous accident from occurring.  If needed, we can offer 24 hour constant care to give your family peace of mind.

Why would someone choose private home care over a nursing home?

Most people want to stay at home with their familiar surroundings and continue with their normal routines.  With Accountable Home Care, you will have personalized, one-on-one attention.  With a personal home health aide the response time for assistance is immediate.  Simply stated, at home your loved one will have more independence, comfort and dignity.

Does your agency require a long-term service contract?

We do not require long term contracts.  We encourage you to try out our service to see if home care is the solution for your family.  Many older adults accept the idea of home care more readily if they do not have to commit long term.  Very few people choose not stay with our exceptional service, once they try it.

Is there a deposit required to initiate service?

Our agency does not require a deposit.  Our hourly rates are simple, all-inclusive and paid after services are rendered.  The hourly rate does not increase on the weekend.

Can I interview the caregiver in advance to be sure it is the right fit?

Absolutely! Our goal is to get a good fit.   We are happy to arrange an in-home interview.

How can I get the service started?

The process is simple!  Call and speak with a case manager.   We will schedule a  FREE in-home consultation, at your convenience.  Once the client’s needs are assessed, we will identify solutions to assist with the activities of daily living, determine an ideal schedule for care and establish a start date for service.

How can I pay for home care?

Long Term Care (LTC) —Since non-medical home care is not covered by insurance, Medicare or Medicaid, having a LTC Plan is the only way to guarantee that home care needs will be met.   If your loved one has LTC insurance, we will contact the agent directly to ensure the level of available services and provide a minimum of inconvenience for you.

VA Benefits — The U.S. Department of Veteran Affairs has a little known tax-free pension available to help qualified veterans, spouses, and their surviving spouses pay for home health care. If you think that your loved one qualifies, we are happy to direct you to a non-profit organization that will assist in the application process.

Reverse Mortgages– If your loved one is a homeowner over the age of 62 and has equity in their home, they may be eligible to receive cash against its value.   If you would like to explore this option to help pay for necessary in-home care, please call our office and we will put you in touch with reputable lender that specializes in Home Equity Conversion Mortgages.

Private Pay — Private pay is the most common form of payment.  For many individuals, it is the only option initially available when it comes to covering the cost of vital home care and domestic care services. Although not ideal, in addition to Social Security benefits and private pensions, drawing on savings is sometimes the most immediate means of covering the expense of in-home care.

Do you accept credit cards?

Yes, although the most common form of payment is by personal check, we accept MasterCard, Visa and Discover Card as well.

Are your home health aides screened?

Each applicant is required to pass a comprehensive screening process, including a behavioral interview, background, criminal record and reference check.

How do you select your home health aides?

Every home health aide is selected based on experience, qualifications, dependability, availability and personality.  Each applicant must undergo numerous interviews.  A few key traits that we look for are honesty, punctuality, kindness and professionalism.

Will I get the same caregiver for every shift?

Our goal is to establish a long term caregiving relationship with you or your loved one.  If for any reason, you are dissatisfied with your assigned caregiver, we are happy to send a replacement. We want it to be a good match.  We understand how important it is to have a comfortable rapport with a person working in the home.

If your loved one requires care for different times of day throughout the week or 24 hour care, it may be necessary to schedule more than one caregiver. Every situation is unique and regardless, our goal remains the same. We want to provide your family with peace of mind.

Do you provide hospital sitters?

Yes!  We can provide compassionate and experienced caregivers who will serve as a companion and advocate for your loved one in the hospital.  We will accommodate your needs, whether daytime or nighttime, and up to round-the-clock care.  Our service will fill in gaps when family cannot be there or we can provide constant care up to 24 hours per day.    Our dedicated aides will help with personal care such as toileting and dressing, in addition to, mealtime assistance if necessary.  Our service is especially helpful for those with dementia, for whom a personal caregiver would fulfill a vital role in keeping your loved one calm and safe.   Call us today and we can schedule service to begin right away.